Care Since 1985
About Us
We offer a suite of services to make your property a better one.
ESPERANZA-EXETER property management is more than just a matter of maintenance and operations. It’s a comprehensive discipline that focuses on creating and sustaining an optimal environment. It’s about ensuring a positive and enriching experience for every individual who steps foot in your facility.
We believe that every interaction matters, from the welcoming smile of the reception staff to the cleanliness and organisation of the spaces within your building. With our dedicated team, we provide the right people equipped with the right skills to enhance service delivery. We ensure that every aspect of your facility is well-maintained and functions smoothly, thereby enhancing the overall experience for your visitors and employees alike.
We establish and enforce boundaries to maintain safety and security. Communication, which we highly value, is used frequently with all our clients. Our finance department scrutinizes all operating costs, like contracts, past repairs, and economic indicators, to align them with your financial forecast.
Our administrators are always available to Boards to explain all financial matters and assist in handling unique financial situations. We regularly review existing contracts to ensure fair rates and actively seek competitive bids for all services. Comprehensive monthly financial statements are prepared for the treasurer and board of directors to review. We also prepare an annual budget 60 days before the end of the fiscal year for board review. Our structured procedure for collecting monthly fees ensures flexibility and reliability.
We develop a customized maintenance schedule catered to your building’s unique needs. Regular performance reviews are conducted for on-site work and staff to identify any deficiencies.
We also offer 24/7 emergency coverage for unexpected situations. Our team prides itself on staying updated with new technologies and evolving best practices.